Privacy Policy
This Privacy Policy describes how Trigyaa ("we", "us", or "our") collects, uses, and shares information when you use our website https://trigyaa.com (the "Site").
1. Information We Collect
- Personal Information: When you visit the Site, we may collect certain information about you, such as your name, email address, postal address, phone number, and payment information.
- Usage Information: We may also collect information about how you access and use the Site, including your IP address, browser type, and device information.
- WhatsApp Data: When you contact us via WhatsApp, we collect your phone number, chat history, and order details to provide customer support and process transactions. This data is stored securely and shared only with service providers (e.g., logistics partners) as needed to fulfill your orders.
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide and maintain the Site
- Process your orders and payments
- Communicate with you about your orders and account
- Personalize your experience on the Site
- Improve our products and services
- Detect, prevent, and address technical issues
3. Information Sharing
We may share your information with third parties for the following purposes:
- Service Providers: We share data with trusted partners, such as payment gateways (e.g., Razorpay), shipping companies (e.g., Delhivery), and hosting providers, to operate the Site and fulfill orders. All partners are bound by confidentiality agreements.
- Legal Compliance: We may disclose your information as required by law or to protect our rights or the rights of others.
4. Cookies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Your Choices
You have the right to access, update, or delete your personal information. You can do this by contacting us using the contact information provided below.
6. Data Security
We take reasonable measures to protect the confidentiality and security of your information. However, no method of transmission over the internet or electronic storage is completely secure.
You can access, update, or request deletion of your data by emailing support@trigyaa.com. We'll respond within 30 days as per applicable laws.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
For questions about this Privacy Policy, contact us at:
Email: support@trigyaa.com
Phone: +91-8698128898
Address: Flat no 302, Vaishnavi Regency, behind Mahajan hardware, Manish Nagar, Nagpur, Maharashtra, India, 440015.
9. Legal Jurisdiction
This Privacy Policy is governed by the laws of India, including the Digital Personal Data Protection Act, 2023.